Terms and Conditions
Last updated: 2026-01-29
1. Acceptance of Terms
By accessing or using Real Estate CRM ("the App", "Service", "we", "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use the App. If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Service
Real Estate CRM is a customer relationship management platform for real estate professionals. It provides lead management, team and organization management, and integrations with third-party services including Meta (Facebook) Login, WhatsApp Business API, and Meta Lead Ads. We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice where feasible.
3. Account Registration and Security
You must:
- Provide accurate and complete registration information and keep it up to date.
- Maintain the security of your account credentials and accept responsibility for all activity under your account.
- Notify us promptly of any unauthorized access or breach of security.
You may connect your account to Facebook/WhatsApp via our integration. Your use of Meta products is also subject to Meta's terms and policies (including Facebook Platform Terms, WhatsApp Business Policy, and Meta's Data Policy). You are responsible for complying with those terms and for the data you choose to share with our App through Meta.
4. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any applicable laws or third-party rights.
- Use the Service to send spam, harass, or harm others, or to distribute malware.
- Attempt to gain unauthorized access to the Service, other accounts, or our or any third-party systems.
- Reverse engineer, decompile, or attempt to extract source code of the Service (except as permitted by law).
- Use the Service in a way that could damage, overburden, or impair our infrastructure or the experience of other users.
- Use Meta/WhatsApp integrations in a manner that violates Meta's policies (e.g. WhatsApp Commerce Policy, Facebook Platform Terms).
We may suspend or terminate your access if we reasonably believe you have violated these Terms or applicable law.
5. Your Data and Privacy
Your use of the Service is also governed by our Privacy Policy. You retain ownership of the data you submit. You grant us the license necessary to operate the Service (e.g. to store, process, and display your data and to integrate with Meta/WhatsApp as you authorize). We do not sell your personal data. For data deletion rights and procedures, see our Data Deletion page and our Privacy Policy.
6. Intellectual Property
We (or our licensors) own all rights in the Service, including the software, design, and branding. You may not copy, modify, or create derivative works of the Service or use our trademarks without written permission. Any feedback you provide may be used by us without obligation to you.
7. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR POLICIES OF THIRD PARTIES (INCLUDING META/FACEBOOK/WHATSAPP) OR FOR DATA LOSS DUE TO THIRD-PARTY SERVICES OR YOUR ACTIONS. YOU USE META INTEGRATIONS AT YOUR OWN RISK AND SUBJECT TO META'S TERMS.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR ONE HUNDRED US DOLLARS IF GREATER). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
9. Indemnification
You agree to indemnify and hold harmless us and our affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your data, your violation of these Terms, or your violation of any third-party rights or applicable law.
10. Termination
You may stop using the Service at any time. We may suspend or terminate your account or access to the Service for violation of these Terms, for non-payment (if applicable), or for any other reason with notice where reasonable. Upon termination, your right to use the Service ceases. We may retain and use your data as permitted by law and our Privacy Policy (e.g. for backups, legal compliance). You may request deletion of your data as described in our Data Deletion page.
11. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Service shall be resolved in the courts of that jurisdiction, unless otherwise required by mandatory law.
12. Changes to Terms
We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Material changes may be communicated by email or through the App. Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.
13. Contact
For questions about these Terms, please contact us using the contact information provided on our website or in the App.