Data Deletion Instructions
Last updated: May 5, 2026
Facebook Data Deletion
If you connected your Facebook account to Litchoo and want us to delete all data associated with it, follow the steps below. We will remove your access token, connected pages, lead data, and all associated records within 30 days and send you a confirmation.
Option 1 — Delete from within Litchoo (Recommended)
- Sign in to your account at www.litchoo.com.
- Go to Credentials in the sidebar.
- Find your Facebook credential and click Delete. This immediately revokes our access and deletes your stored token and all associated lead data.
- To delete your entire account and all data, email litchoofficial@gmail.com with the subject "Account Deletion Request".
Option 2 — Revoke via Facebook Settings
- Go to your Facebook App Settings.
- Find Litchoo in the list of connected apps and click Remove.
- Then email litchoofficial@gmail.com with the subject "Facebook Data Deletion Request" so we can delete your stored data from our servers.
Option 3 — Email Request
Send an email to litchoofficial@gmail.com with the following:
- Subject: Data Deletion Request
- Your registered email address or Facebook name.
- A brief description of what data you want deleted.
We will confirm receipt within 3 business days and complete the deletion within 30 days. A confirmation email will be sent once deletion is complete.
What Data We Delete
Upon a valid deletion request we remove:
- Your Facebook access token and refresh credentials.
- Your Facebook user ID and name stored in our database.
- All lead form submissions captured from your Facebook Pages.
- All workflow configurations that reference your Facebook account.
- Your full account data if you request complete account deletion.
Data We Cannot Delete
- Aggregated, anonymised analytics that do not identify you personally.
- Records required by law or for legitimate legal defence.
- Billing or payment records required for tax compliance (if applicable).